Email that follows up while you're busy
Most leads aren't ready to buy on day one. Automated, well-timed email keeps you top of mind until they are, and brings past customers back.
Which email platforms do you work with?
Most major platforms, including Mailchimp, Klaviyo, HubSpot, ActiveCampaign and others. If you don't have one yet, we'll recommend the right fit.
I have a small list. Is email worth it?
Yes. Automations like lead nurture and review requests pay off even with a small list, and we'll help you grow it.
Will you write the emails?
Yes. We plan, write and design them, and you approve before anything is sent.
How often should we email?
Often enough to stay relevant, not so often that people unsubscribe. For most businesses that's a regular newsletter plus automated journeys triggered by behaviour.
How do you avoid the spam folder?
Proper domain authentication (SPF, DKIM, DMARC), clean lists, relevant content and steady sending habits.
Is email marketing compliant with privacy laws?
We build consent and unsubscribe handling into every setup and follow the rules that apply to your audience, such as GDPR, POPIA or CAN-SPAM.
You own your email list. You don't own your followers.
- Search and social algorithms change. Your email list stays yours.
- Most businesses collect contacts and then never follow up properly.
- Automated journeys keep working around the clock, long after the first enquiry.
Email is still one of the highest-return channels in marketing, when it's relevant.
How we make email work
Smart segmentation
- Groups based on interests, behaviour, location and stage in the buying journey
- Different messages for new leads, active customers and lapsed ones
- Cleaner lists and better deliverability
Automated journeys
- Welcome and onboarding sequences
- Lead nurture flows after an enquiry, download or quote
- Abandoned cart, re-engagement and win-back flows
- Review requests and referral asks
Campaigns worth opening
- Newsletters and promotions with a clear purpose
- Subject-line and content testing
- Mobile-first templates in your brand style
When someone replies, a conversation starts
A reply to a marketing email is a buying signal that often sits unread in an inbox. With Aria connected, replies and click-throughs can trigger an instant follow-up by chat, SMS or WhatsApp, or go straight to your team with full context.
Our email process
- Audit. Your list, platform, past performance and deliverability.
- Strategy. Segments, journeys and a campaign calendar.
- Build. Templates, automations and integrations with your CRM, store or booking system.
- Launch & test. A/B testing on subject lines, content and timing.
- Report & refine. Monthly results and improvements.
Deliverables
- Email and deliverability audit
- Segmentation strategy
- Branded, mobile-friendly templates
- Automated journeys (welcome, nurture, win-back and more)
- Monthly campaigns and newsletters
- CRM / e-commerce integration
- A/B testing
- Monthly performance report
How we'll measure your results
We'd rather show you numbers than promise them. Every engagement starts with a baseline, so you can see exactly what changed and why.
- Baseline first. Before we touch anything, we record where you stand today: rankings, AI mentions, traffic, leads, reviews, or cost per lead, depending on the service.
- Plain-English monthly report. What we did, what moved, what didn't, and what we're doing next. No 40-page PDF of vanity metrics.
- Leads, not just clicks. Where Aria is connected, we report on conversations and bookings, not only visits.
- A named person. You always know who is working on your account and how to reach them.
Be one of our first success stories
We're building our services portfolio one client at a time, and we're open about it. We're taking on a small number of founding clients who get:
- Preferred founding rates for the first engagement term
- Senior, hands-on attention. You work directly with the people doing the work
- Aria included on your campaign landing pages for the length of the engagement, so you can see the full "found + converted" model in action
What we ask in return: if we get you results, you let us share them as a case study (you approve the final version, and we can keep it anonymous if you prefer).
Limited places. Places are offered after a short working session to make sure we're a good fit.
Ready to be the business that gets chosen?
Book a working session. We'll look at how you show up in search and AI today, where you're losing people, and what we'd fix first. You'll leave with a clear next step, whether or not you work with us.
Get a free AI Visibility Check, or book a working session.